žžƵ

WLA Principles

"žžƵ's Responsible Gaming Certification, principles and processes are essential to ensuring our clients sustainable growth." 
Group Deputy CEO

Research

žžƵ aims at contributing to Society’s understanding of problem gaming

Training

žžƵ provides Employee & Retailer Training on RG

Game Design

žžƵ commits to regular Social Assessments to minimize risk before launching a new game

Remote
Gaming Channels

žžƵ protects players through practices and technology (proof of address, limits on play, etc.)

Marketing
& Advertising

žžƵ applies best RG practices (provision of game/results informational material, code of practice, RG signage, Advertising guidelines, etc.)

Treatment
Referral

Where applicable, žžƵ collaborates with problem gaming organizations

Player
Awareness Program

žžƵ educates Employees and Players and provides information on odds, age restrictions, etc.

Stakeholder
Engagement

žžƵ involves decision-makers (e.g. Lottery, regulators, government) & other relevant social groups (sales agents, players, academics, treatment providers), identifying issues to promote RG

Reporting, Measurement & Certification

žžƵ reports public & stakeholders on its RG policies & programs